Know what to expect
Review Factory Service Information
Before preparing your equipment, review how factory service works.
Factory service for Lindgren-Pitman electric reels
All Lindgren-Pitman S2-1200, SV-1200, and SV-2400 electric reels should be serviced and repaired at the factory.
Reels do not require annual service when properly cared for.
“If it ain’t broken, don’t fix it.” 90% of problems are caused by a corroded plug or improper wiring. Verify both before completing the repair request.
Service estimates
Updates and out-of-warranty service normally cost $250 or less. If the service will exceed that amount, we will contact you with an estimate before proceeding.
Estimated turnaround time: 2 weeks.
After service
Pick up your equipment or have it shipped to your return address. Shipping charges will be added, and payment can be made using most major credit cards.
Customs requirements
Confirm Your Shipping Origin
Customers shipping from outside the United States must complete an additional customs step.
No international customs form is required. Continue to the Repair Request.
International return requirements
To help avoid unnecessary customs duties when the equipment enters and leaves the United States, complete the Foreign Shipper's Declaration of U.S. Goods Returned and provide the required information to your shipper.
Harmonized Tariff Code: 9801.00.1000
Required waybill wording: “Imported for Repair and Re-export”
Download International Return FormRequired paperwork
Complete and Print Your Repair Request
Fill it out online or print a blank copy and complete it by hand. Either option is acceptable as long as the printed request is inside the box.
No information is submitted, emailed, or saved. Complete the form in your browser, print it, and include it inside the box with your equipment.
Review Your Repair Request
Repair Request
Important: Place this printed Repair Request inside the shipping box with the equipment being sent for service.
- Date
- Serial No
- Name
- Vessel Name
- Street Address - Line 1
- Street Address - Line 2
- City
- State
- Zip / Postal Code
- Country
- Telephone
- Fax
- Service Required - Reason for Return
Pack and deliver
Prepare to Ship or Drop Off
With your printed Repair Request ready, package the equipment securely and choose how to deliver it. UPS and FedEx are preferred. USPS is not reliable.
For the best protection during shipping, please pack the electric reel securely so it cannot shift or roll around inside the box.
Ship Your Equipment
Attn: Service
Lindgren-Pitman, Inc.
2615 N.E. 5th Avenue
Pompano Beach, FL 33064
Package the equipment securely and place the printed Repair Request inside the box.
Drop It Off
2615 N.E. 5th Avenue
Pompano Beach, FL 33064
Monday-Friday, 8:00 a.m.-5:00 p.m.
Saturday-Sunday, closed
Email: julian@lindgren-pitman.com
Call: (954) 943-4243 Ext. 205
Ready to send
Before You Close the Box
Complete this final check before shipping or dropping off your equipment.
Printed Repair Request is inside the box.
Equipment is protected with appropriate packing material.
Return address and telephone number are included.
International declaration is completed and included.